Empowering Restaurants Through Data

MetroLuxium was born from a simple observation: restaurants generate vast amounts of customer data, but most struggle to turn that data into actionable insights that drive customer retention and revenue growth.

Founded in Lisbon in 2021, we recognised that the restaurant industry needed specialised analytics tools designed specifically for their unique challenges. Unlike generic business intelligence platforms, our solutions understand the nuances of dining behaviour, seasonal patterns, and the complex relationships between menu choices, service quality, and customer loyalty.

Our journey began when our founders, experienced data scientists with a passion for hospitality, partnered with successful restaurant owners to understand their biggest challenges. What emerged was a clear need for sophisticated yet accessible analytics that could help restaurants of all sizes build stronger customer relationships.

Outdoor cafe terrace

Our Mission and Values

We're committed to helping restaurants thrive through data-driven customer retention strategies.

Our Mission

To empower restaurants with actionable customer insights that drive retention, increase loyalty, and boost profitability through innovative analytics solutions.

Customer-Centric

We believe that understanding customers is the foundation of restaurant success. Our tools help you see beyond transactions to build meaningful relationships.

Innovation

We continuously evolve our platform to incorporate the latest advances in data science and machine learning, keeping our clients at the forefront of customer analytics.

Integrity

We handle customer data with the utmost care and transparency, ensuring compliance with all privacy regulations whilst delivering valuable insights.

Partnership

We see ourselves as partners in our clients' success, providing not just tools but ongoing support and strategic guidance.

Results-Driven

Every feature we build is designed to deliver measurable improvements in customer retention and restaurant performance.

Meet Our Team

Our diverse team combines expertise in data science, restaurant operations, and customer experience to deliver exceptional results.

Chief Executive Officer

Leadership & Strategy

Leads our strategic vision and ensures we deliver exceptional value to restaurant partners across Europe.

Head of Data Science

Analytics & Innovation

Develops cutting-edge algorithms and machine learning models that power our customer retention insights.

Director of Customer Success

Client Relations

Ensures our restaurant partners achieve maximum value from our analytics platform and strategic guidance.

Senior Product Manager

Product Development

Guides the evolution of our platform based on customer feedback and industry trends.

Lead Analytics Engineer

Technical Implementation

Builds and maintains the technical infrastructure that processes millions of customer interactions daily.

Restaurant Industry Consultant

Industry Expertise

Brings deep restaurant operations knowledge to ensure our solutions address real-world challenges.

Our Journey So Far

Key milestones in our mission to transform restaurant customer retention.

2021

Company Founded

MetroLuxium established in Lisbon with a focus on restaurant customer analytics.

2022

First Client Successes

Achieved significant retention improvements for our initial restaurant partners.

2023

Platform Enhancement

Launched real-time dashboard and predictive analytics capabilities.

2024

European Expansion

Extended services across multiple European markets with localised insights.

2025

AI Integration

Introduced advanced machine learning models for customer behaviour prediction.

2026

Continued Innovation

Ongoing development of next-generation analytics tools and industry partnerships.

Ready to Join Our Success Story?

Discover how MetroLuxium can help your restaurant build stronger customer relationships and achieve sustainable growth.